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Privacy Policy

At Tool Metics, we are committed to protecting, your privacy and ensuring the security of your data. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our services.

1. Information We Collect

When you use Tool Metics, we may collect the following information:

  • Account Data: Your connected WhatsApp account details, including contact lists, chat history, and messages.
  • Usage Data: Information about how you interact with our platform, such as campaign details and message logs.
  • Payment Data: Information related to subscript payments, such as billing details and transaction history.

2. How We Use Your Data

We use the information we collect for the following purposes:

  • To provide and maintain our bulk messaging services.
  • To manage and monitor campaigns for compliance and performance.
  • To improve our platform through usage analytics.
  • To communicate updates, promotions, or offers relevant to your business.
  • For marketing purposes, including the use of client numbers, as per our Terms & Conditions.

3. Data Sharing

With Third Parties: Your client numbers may be shared with third-party clients or partners for marketing campaigns.

Legal Obligations: We may disclose your data if required by law or in response to valid legal requests.

Service Providers: We may share your information with trusted service providers who assist us in operating our platform.

4. Data Protection

We implement robust security measures to safeguard your data, including:

  • Encryption of sensitive data during transmission.
  • Secure storage of user information on our servers.
  • Regular system audits and vulnerability assessments.

5. Your Responsibilities

As a user of Tool Metics, you agree to:

  • Use the service responsibly and in compliance with applicable laws.
  • Avoid sharing sensitive or personal data in bulk campaigns without proper consent.

6. Cookies and Tracking

We may use cookies or similar tracking technologies to improve your user experience. By using our platform, you consent to the use of cookies.

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. User Rights

You have the right to:

  • Access and review the data we collect about you.
  • Request corrections or updates to your information.
  • Request deletion of your data, subject to legal and operational constraints.

9. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be notified through our platform or via email.

10. Contact us

If you have any question or concerns about this Privacy Policy, please contact us at: